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Handle all your customer queries in one place with exldigital’s WhatsApp Shared Team Inbox. Collaborate with your team, assign chats, pause bot replies, and deliver instant support—efficiently and professionally.
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Integrate WordPress with Exldigital to auto-create user accounts via WhatsApp. Set up HTTP API with Basic Auth, collect user info in the flow, trigger API call, and send account confirmation—streamlining onboarding with real-time automation.
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This guide walks you through the process of creating a Google Cloud App, enabling required APIs, setting up credentials, and submitting your app for verification. This is essential for Google Sheet in integration for your customers to Exldigital. All your customers will use your admin google app to connect their google sheet and integrate with Exldigital.
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Automating complex conversations in webchat involves designing a user input flow that guides users step-by-step through interactions. By using predefined pathways, AI can interpret user inputs and provide relevant responses. This enhances efficiency and creates a seamless experience, reducing human intervention.
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Customer Chat Handover via Join Chat & Signature Message It’s a process where a chat is smoothly transferred to another agent. The "Join Chat" feature allows the new agent to take over, while the "Signature Message" provides a personalized note from the previous agent for context.
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To set up a persistent menu in your website chatbot, ensure it's always visible for easy access to important features. You can use a chatbot platform like ManyChat or Chatfuel. Configure the menu to provide quick options like FAQs, support, services, or contact info, making user navigation seamless.
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Use Google Sheet Data in WhatsApp & Chatbot Replies! With Exldigital, instantly pull live data from Google Sheets to power up your WhatsApp or chatbot conversations. Automate replies, update leads, send real-time info & boost engagement like a pro!
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Sell Smarter with WhatsApp + WooCommerce! Send product images, prices & direct shop links right in WhatsApp chats. Let customers browse & buy instantly. Make your online store mobile-friendly & boost conversions!
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The 24-Hour Rule means businesses must respond to customer messages on platforms like WhatsApp within 24 hours. To comply: set auto-replies, train your team for quick responses, and use chatbots. Fast replies = happy customers + better engagement! Stay alert, stay responsive.
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Easily send automated WhatsApp messages when a user submits your WP form! Connect your WP form to WhatsApp API or plugins like WPNotif. Boost engagement, confirm leads, and send instant thank-you or follow-up messages — all hands-free!
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AI-powered intent detection is revolutionizing chatbot efficiency by analyzing user inputs to accurately predict their needs. This allows chatbots to provide precise responses, enhancing customer interactions. With continuous learning, they adapt to diverse queries, improving support and engagement in real-time.
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To send sequence messages on Messenger, use Facebook’s automated tools or platforms like ManyChat. Create a flow: welcome → follow-up → offers → reminders. This keeps your audience engaged over days without manual effort. Set it up once, and it runs on its own!
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Ever Find Yourself Staring At Your Computer Screen A Good Consulting Slogan To Come To Mind? Oftentimes
